Course Program: Performance Management and Evaluation
Target Audience: Line managers and supervisors, HR Generalists/ Human Resources Business Partners (HRBPs), new team leaders, and project leads responsible for evaluations.

This course enables managers and HR professionals to run a fair, useful performance cycle that improves focus, accountability, and results. Coverage includes SMART/OKR goal setting, appraisal methods (ratings, 360°, KPIs, MBO), feedback and coaching practices, addressing performance gaps and underperformance, legal and ethical safeguards, calibration, and simple cycle analytics with bias controls and responsible use of AI-assisted tools. Participants practice through role-plays, rubric-design labs, performance improvement plan drafting, calibration simulations, and brief reflection checkpoints. PREREQUISITES: HR Foundations and Operations Course