Course Program: Problem Solving and Decision Making
Target Audience: General Public

This course help participants to develop crucial skills for effectively addressing challenges and making sound choices. This course helps trainees build structured approaches to solve workplace challenges and make informed decisions. Participants explore tools and models such as root cause analysis, the PDCA cycle, decision matrices, and critical thinking strategies. The course covers both individual and group decision-making scenarios, using real-world case studies, simulations, and guided problem-solving sessions. Trainees apply reflective and analytical techniques to enhance decision quality and problem resolution in their roles.